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Candle Care & Tips

Are you the proud owner of a new candle? Awesome! Below is some of our tried-and-true advice for ensuring a safe, fragrant, and long-lasting burn from your candle. 

Please follow the steps below before lighting your candle, every time:

  1. Center your wick. When you first light your candle, the wick will be centered. Because our candles are made with cotton paper wicks (and not metal), as you burn your candle, the wick may start to get a little too comfortable and travel off center in the warm wax. If your wick has moved off center, recenter it by gently holding the end and sliding it towards the middle of your jar. You may find that this is easier to do when the wax is still a bit warm after extinguishing the flame; simply use the back of a spoon to nudge it back to the center.
  2. Trim your wick. Once you’ve ensured the wick is centered, it’s time to trim it! Using a wick trimmer or a pair of scissors, trim your wick to ¼ of an inch before lighting your candle, every time. This is the optimal height for ensuring an even burn that minimizes soot buildup. In addition, trimming your wick will help it stay centered in the candle, preventing an uneven melt and minimizing the risk of shattered glass. Heads up - ¼ inch is shorter than you think - a pencil eraser - so don’t be afraid to trim trim trim!
  3. Remove debris. After you’ve centered and trimmed your candle, make sure it is free of any wick trimmings, matches, and other debris. These can reignite and create a flame that is too large for the candle, posing a safety issue and potentially shattering the jar.  
  4. Strike a match and enjoy!

And here's a few more Candle care tips from our scent experts:

  • A draft is your candle’s worst enemy.  Keep your candle away from ceiling fans, high traffic areas, and vents.  Aside from being a safety issue, a moving flame can also cause uneven burning and black soot around the jar.
  • Never leave a candle unattended and keep out of reach of children and pets
  • Extinguish a candle if it repeatedly smokes, flickers, or the flame is too high
  • Burn your candle between one and four hours at a time for best results. If you wish to enjoy it longer, extinguish the flame after a few hours, recenter and trim the wick, and then relight. 
  • Discontinue the use of your candle when 1/4" of wax remains to ensure a safe burn. 
  • The smaller the candle, the less fragrant it may be. If you aren’t getting a strong enough smell, try burning a few complementary smaller candles side-by-side, or place your candle in a smaller room.    

If you've tried the above steps and are concerned your candle isn't burning the way it should, please do not hesitate to reach out to us at Please attach a photo of your candle to your email so we can diagnose the problem and make it right! 

Reed Diffusers 

Our reed diffusers release a slow, steady fragrance for 2-3 months without the use of a flame. They will be less strong than burning a candle, and are ideal for small spaces such a half bathrooms and offices. They are also a great way to enjoy fragrance in a place where burning a flame is not allowed, such as dorm rooms, classrooms, hospital rooms, etc. 

To enjoy your new reed diffuser, remove the plastic cap from the top of the diffuser, then screw the lid back on. Place the complete bundle of reeds inside the diffuser, soak for a few minutes, then flip upside down to release the fragrance into the air. Anytime you wish for a fresh burst of fragrance, simply flip the reeds.